Submit a Complaint
Experienced an issue with your shipment or our service? Let us know. Our customer support team is committed to resolving every complaint promptly and professionally.
24-Hour Response
Tracked & Resolved
Dedicated Support Team
How It Works
Submit your complaint using the form and we will handle the rest - you will receive a confirmation and our team will follow up directly.
1
Submit
Fill in the complaint form with your shipment details and a description of the issue
2
Review
Our customer service team reviews your ticket and assigns it to the right department
3
Respond
You receive a response within 24 hours with an update or resolution
4
Resolve
We confirm the issue is resolved and close the ticket - your feedback matters
Alternative Contact
Email
WhatsApp
We aim to respond to all tickets within 24 hours
Complaint Submission Form
Please provide as much detail as possible - shipment reference, dates, and a clear description of the issue - to help us resolve your complaint faster.